Allow customers to check-in via self service kiosk, QR code, website, mobile phone, or even book an appointment. Make things easy and enhance the experience for both your customers and staff.
Tailor your system to automate workflows according to your specific queues and services, reducing wait times.
Enhance the customer experience with timely updates and clear communication.
Provide transparent communication and updates on wait times to keep your customers, or staff, engaged and informed.
Get complete visibility into the service metrics that matter most to your business with real-time reporting and trend analysis.
Customers check in via a kiosk, mobile phone, or online portal. They can also book an appointment in advance. The system assigns customers to the appropriate queue based on their needs. From there they will be matched to a staff member equipped to serve their needs.
Now that the customer is securely in line and waiting to be seen, they can keep tabs on their place in line and receive real-time updates. These updates are available on the TV, or through text message updates sent to their phone.
When it is time, the customer is notified in multiple ways that it is their turn and where to go. This notification can be audible, visual (TV), or sent via text message. Leading up to this, the customer will have received updates letting them know their turn is coming up.
You can't manage what you don't measure! You can monitor your locations in real-time, or pull historic reports. NEMO-Q provides powerful analytics on everything we can track. Some examples include wait-time, service times, peaks and valleys, employee productivity and waste time. Even compare your locations side by side.
Our system keeps customers updated on their queue status in real time through SMS, email, or mobile notifications.
Easily set up and manage queues for appointments, walk-ins, or virtual services, tailored to your needs.
Access detailed analytics to track performance, identify trends, and make data-driven improvements.
Enable customers to wait remotely, monitor their progress in real-time, and receive notifications when their turn arrives.
Enable customers to check in via a kiosk, mobile device, or online portal, streamlining the check-in process.
Provide customers with regular updates on their wait times and queue status through automated notifications.
Organize the waitlist, move, forward, and reassign customers, and categorize service lines with ease.
Display availability online, receive real-time appointment changes, and send automated reminders for upcoming bookings.
Can be integrated with other business systems, such as CRM or POS, for a seamless customer experience.
Manage customer flow in retail environments, reducing wait times and improving the shopping experience.
Enhance patient experience by efficiently managing queues in healthcare facilities, reducing wait times and improving service delivery.
Improve efficiency in government offices by streamlining the process of managing citizen queues, ensuring timely service.
Streamline student services and reduce wait times in educational institutions.
Enhance member experience in banks and financial institutions by managing queues effectively.
We offer a range of pricing plans to suit different needs and budgets. Our transparent pricing ensures you get the best value for your investment.
Sign up today, request a demo, or contact our sales team for more information.
