See the full picture of your business analytics in real-time with robust reporting on wait-time, customer throughput, staff performance and so much more!
Efficiently manage queues to minimize customer wait times.
Enhance the customer experience with timely updates and clear communication.
Optimize staff productivity by automating queue management.
Utilize analytics to make informed decisions and improve service delivery.
The customer checks themselves in and you begin to capture their wait time, specific to the service they need, along with any details they entered at check-in. From there you you can begin to gather throughputs for individual services and employees and so much more.
Using our real-time or historical reporting tools you can take anything within our ability to track and drill down as needed. Maybe you are very interested in overall wait-times, employee productivity, or time it takes to complete a service.
Now that you have the information and data you needed, you can begin to make decisions that will improve your efficiencies and overall business. Anything from operating procedures that cut down on throughput, to reducing or increasing staff.
Ultimately your goal is to see as many customers as quickly as possible, while keeping your credibility and not disregarding the customer experience in the process. With a wealth of experience in this balancing act, NEMO-Q is your perfect partner.
Showcasing the key aspects of our reporting and analytic software.
Our system keeps customers updated on their queue status in real time through SMS, email, or mobile app notifications.
Generate reports specific to the information you want to see, whether its wait-times, throughputs, employee productivity, or much more.
Setup your own manager views with data that matters to you front and center.
Access detailed analytics to track performance by day, week, month, or year.
Export your reports in crytal, excel, and pdf formats.
Receive email alerts immediately when certain wait time thresholds are exceeded.
Manage customer flow in retail environments, reducing wait times and improving the shopping experience.
Enhance patient experience by efficiently managing queues in healthcare facilities, reducing wait times and improving service delivery.
Improve efficiency in government offices by streamlining the process of managing citizen queues, ensuring timely service.
Streamline student services and reduce wait times in educational institutions.
Enhance customer experience in banks and financial institutions by managing queues effectively.
We offer a range of pricing plans to suit different needs and budgets. Our transparent pricing ensures you get the best value for your investment.
Sign up today, request a demo, or contact our sales team for more information.
