Queuing in Higher Education
Improving Student Experiences with NEMO-Q
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Queuing for a Modern campus
Modern college-age students have grown up in a world where they’ve been inundated with technology from essentially the beginning of their lives, leading to a segment of the population that’s not only comfortable with technology, but naturally gifted in its use and inclined to seek out online-friendly solutions. With respect to queuing, this familiarity eliminates fears and concerns related to using mobile phones, registering online, etc.
Flexibility of the system
Instead of a rigid framework, NEMO-Q’s collegiate solutions allow for seamless transfer between departments, the merging of walk-in and appointment traffic, “wait anywhere” options, and more. While student-focused and adaptable queueing solutions certainly benefit the students in terms of time spent, they also produce positive results for the campus as a whole.
Virtual queuing systems can alleviate traffic and allow students to avoid long wait times. You’ll be able to leverage real-time information, utilize a management statistics dashboard to produce customized reports and use data to continuously tailor processes to your specific needs. When queueing solutions are put in place, campuses notice reduced labor expenses and increased employee efficiency from the additional layer of organization, reduced student abandons and greater overall student satisfaction.
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