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Appointment Scheduling Software

Make it easy for your customers to book a flexible appointment online and seamlessly blend with walk-in traffic. All while shrinking crowded waiting areas and efficiently managing your staff.

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Mobile Friendly Booking

Customers can easily book online through a secure and safe mobile-friendly website.

Blend Seamlessly With Walk-Ins

Seamlessly blend appointment customers with your walk-in traffic and decrease the number of no-shows.

Staff Preparedness & Productivity

Automate daily appointment scheduling tasks for improved staff productivity and allow them to manage all the appointments in one place.

Reallocate Peak Traffic

Eliminate traffic created by unpredictable customer inflow that can create staffing issues.

How It Works

Appointment Booking Process

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Customer Books Appointment

Via their phone or computer customers can go online and book an appointment that fits their schedule. They can make an appointment for individual employees, a block of time designated by senior staff, a specific service, date/time, location etc.

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Customer Notifications

The appointment software will generate two notifications for the customer via email, and text message. The first notification to the customer will detail the appointment confirmation code, date, time, and location. The second will be a reminder that is sent whenever the customer prefers (i.e. one week, one day, or one hour prior to their appointment).

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Appointment Check-In Process

Customers will be asked to check-in on-time and at the correct location prior to their visit. Whether you have a queuing system or not, the customer will check-in by entering their confirmation code via a self-service touchscreen, or receptionist.

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Appointment and Walk-In Blending

NEMO-Q appointment scheduling software will seamlessly blend appointment customers with your walk-in traffic. The customers will input their appointment confirmation code into the touchscreen kiosk. Their appointment status has been verified, and the customers will be called at the time of their scheduled appointment.

Features

Showcasing the key aspects of our appointment scheduling software.

Mobile Booking

Check-in through a mobile friendly website and receive updates through your smartphone.

Mass Cancellation & Holidays

Block out holidays from your calendar and mass cancel appointments due to unforeseen closures.

Real-Time Updates

Our system keeps customers updated on their appointment status in real time through SMS, email, or mobile app notifications.

Customizable Schedules

Easily set up and manage time blocks for service specific appointments tailored to your needs.

Analytics and Reporting

Access detailed analytics to track performance, identify trends, and make data-driven improvements.

Integration Capabilities

Can be integrated with other business systems, such as CRM or POS, for a seamless customer experience

Eliminate No-Shows

Customers have to check-in and verify they have arrived before they are helped by staff.

Automated Notifications

Provide customers with regular updates on their appointment status through automated notifications.

Business Intelligence

Measure KPIs, understand customer visit reasons, and monitor team performance to optimize operations and reduce costs.

Improve the Waiting Experience in Your Industry

Retail

Manage customer flow in retail environments, reducing wait times and improving the shopping experience.

Healthcare

Enhance patient experience by efficiently managing queues in healthcare facilities, reducing wait times and improving service delivery.

Government

Improve efficiency in government offices by streamlining the process of managing citizen queues, ensuring timely service.

Higher Education

Streamline student services and reduce wait times in educational institutions.

Banking

Enhance customer experience in banks and financial institutions by managing queues effectively.

Plans & Pricing

We offer a range of pricing plans to suit different needs and budgets. Our transparent pricing ensures you get the best value for your investment.

Essentials
Flex
Enterprise
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Ready to transform your appointment scheduling process?

Sign up today, request a demo, or contact our sales team for more information.

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