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Waitlist Management

A system for managing customers who are waiting for a service but have not scheduled a specific appointment time. It helps in organizing and prioritizing service delivery by blending walk-in and appointment traffic. Waitlist Management streamlines the process of handling customers who haven’t scheduled a specific appointment time. By integrating walk-in and appointment traffic, it ensures efficient service delivery and reduces wait times. Customers can join the waitlist via mobile devices, receiving real-time updates and estimated wait times. This system enhances customer satisfaction by providing transparency and minimizing frustration, ultimately improving operational efficiency and service experience.
What is a waitlist management system and why do we use it?
How can we manage the waitlist management system?

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