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How Smart Queue Systems Help College Campuses Run Smoother
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[vc_row][vc_column width="1/1"][vc_column_text] Not all customer waiting lines are created equal. A walk-in traffic line at the DMV is characteristically different than a registration line at a college or university, said queuing expert Erik Berg. On this episode of the podcast,...
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Improving Patient Experiences with Queuing Solutions from NEMO-Q
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Enhanced patient experiences are driving today’s healthcare market. As patients become more involved in their healthcare decisions, they’re shifting toward a model where they’re perceived as consumers. And as the patient experience continues to evolve as a competitive differentiator, healthcare...
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Removing the Wait from Waiting in Line
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[vc_row][vc_column width="1/1"][vc_column_text] Waiting in line seems to be an unavoidable experience. On this episode of MarketScale’s Building Management Podcast, Michael Bruner, National Sales Director for NEMO-Q, sat down with host Sean Heath and they discussed the philosophy and technology behind...
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Leverage a Queue Management System in Your Bank or Credit Union for More Efficient, Elevated Service
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[vc_row][vc_column width="1/1"][vc_column_text]No customer wants to wait in line; however, it's simply a part of life. One setting in which customers most often queue is a bank or credit union. A queue management system from NEMO-Q offers a better way for...
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The Evolution of Queuing, and Modern Solutions for Age-Old Challenges
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[vc_row][vc_column width="1/1"][vc_column_text] As a world of consumers, we understand the necessity of lines, but at the end of the day no one likes to wait. Companies, from retailers to DMVs to post offices, have long sought ways to more efficiently...
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How to Survey Your Employees for Better Engagement
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[vc_row][vc_column width="1/1"][vc_column_text] To check your pulse, you'd place two fingers on your wrist or neck and count the beats per minute. But checking the pulse of an entire company could be as simple as taking an eight-second survey. In this...
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Make your Customers Feel Valued by Giving them Options for their Wait
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We’ve all had the dehumanizing experience as a customer of being treated as a number and not a person. But consumers increasingly have choices when it comes to where they spend their money. You’re at risk of losing business if...
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Current Best Practices of Queuing & How It’s Trending
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Make your Customers Feel Valued by Giving them Options for their Wait We’ve all had the dehumanizing experience as a customer of being treated as a number and not a person. But consumers increasingly have choices when it comes to...
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Enhance Employee Engagement with Pulse Surveys
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Your company’s success and potential for growth are dependent on many factors, but none quite so measurably correctable as employee engagement. Engaged employees are productive, committed, and motivated—passionate about doing their jobs not only right, but well. Engaged employees are...
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