Erik Berg

Enhance Employee Engagement with Pulse Surveys
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Your company’s success and potential for growth are dependent on many factors, but none quite so measurably correctable as employee engagement. Engaged employees are productive, committed, and motivated—passionate about doing their jobs not only right, but well. Engaged employees are...
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NEMO-Q: The Science Behind Wait Time Perception
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Today’s consumers are accustomed to instant gratification. This pleasure principle has put immense pressure on retailers and services in all industries to create a better experience for consumers. However, waiting in line for extended periods is antithetical to this goal....
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