Erik Berg

  On this episode of The Art of Waiting, A NEMO-Q podcast, Host Tyler Kern talked with Michael Berg, CEO of NEMO-Q, about queuing technology and how it can be utilized in banks.Queuing technology is matching up different people waiting in...

  Customer surveys are important. They are needed to understand who your customers are, what they’re trying to do, and how well a company is helping them achieve those goals. But crafting them is important, and questions need to be...

  There’s one thing that a return to semi-normal in the wake of the COVID-19 pandemic has made clear – customers and visitors don’t have time to wait. Expectations for seamless, quick experiences are higher than ever, and that means...

  Future-Ready Queuing Solutions at Scale With the world reopening and a considerable uptick in face-to-face interactions expected, more and more businesses face a demand and capacity issue. Namely, demand may exceed the capacity to handle customers. Queuing can provide...

What Is Queuing, and Does My Business Need a Queuing Solution? What Is Queuing, and Does My Business Need a Queuing Solution?Does your business have long wait times for customers or patients? Is higher demand causing higher traffic and a...

SMS Queuing Explained and How It Affects Your Customers SMS Queuing Explained and How It Affects Your Customers With evolving customer expectations and new desires for frictionless, efficient experiences from every organization they interact with, long wait times are no...

Reduce lobby traffic and increase profit while the world re-opens You want to increase business but reduce lobby traffic. How do we accomplish this? After, a year of indoors, staying home, and putting things off that require public visits, the...

Nemo-Q Queuing Solutions Empower Better Healthcare McKinney, Texas – The healthcare industry needs ways to streamline the patient experience, relieve pressure on staff after the most challenging year in recent memory and ensure the highest level of operational efficiency possible...

Changing times call for a queuing system The world has become increasingly more tech savvy and tech dependent over the last year and you are going to need a queuing system. It has created a new standard for companies and...